Consumer Information at Elon University

Welcome to Elon University’s Consumer Information page. This section is designed to provide students, prospective students, parents, and the public with important information about our university, in compliance with federal and state regulations. We believe in transparency and are committed to ensuring that you have access to the necessary information to make informed decisions about your education.

What is Consumer Information?

Consumer information refers to a wide range of data and disclosures that colleges and universities are required to provide under various federal laws and regulations. This includes information on financial aid, campus safety, student outcomes, accreditation, and institutional policies. Our goal is to give you a clear and comprehensive overview of what you can expect during your time at Elon University.

Below you will find links to our policies, procedures and essential information on topics, such as financial aid, academic programs, student services, campus safety and more. These resources are here to help you better understand the educational environment and resources available at Elon University. Please take the time to review the information and reach out if you have any questions.

Accreditations & Affiliations

Undergraduate Academic Catalog 

Graduate Academic Catalog

Admissions Discrimination Policy

Cost of Attendance

How to Apply for Financial Aid

Verification

Satisfactory Academic Progress

Billing and Payments

Withdrawals and Refunds

About Elon University

Academic Accommodations and Accessibility

Retention and Graduation

Drug and Alcohol Abuse

Equity in Athletics

Student Outcomes

Clery Act

Family Educational Rights and Privacy Act (FERPA)

Fire and Safety

Student Complaint Process

Federal regulations require that institutions that participate in federal student aid programs authorized under Title IV of the Higher Education Act of 1965 as amended must have a process whereby the State in which the institution is located can review and appropriately act on complaints arising under State law. North Carolina maintains a state-level student complaint process that fulfills the requirement under 34 CFR 600.9(a)(1) for states to “review and appropriately act on complaints concerning institutions,” including the enforcement of applicable state laws. In North Carolina, this function is carried out through the UNC System Office’s Post‑Secondary Education Complaints unit, which serves as the statewide clearinghouse for reviewing and acting on complaints regarding postsecondary institutions authorized to operate in the state. More information about this complaint process, along with instructions on how to file a complaint, is available on the North Carolina student complaint portal.

Letters can be mailed to:

North Carolina Post‑Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road
Chapel Hill, NC 27515‑2688

The phone number is (919) 962‑4550.